Frequently Asked Questions
What am I actually buying?
Every product is a digital recipe book delivered as a PDF (some include bonus files). There are no physical items and nothing ships.
How do I access my PDFs after purchase?
Once your payment is confirmed, your books are on the thank-you page and on the Downloads page of your account (Account → Downloads); we also email you a link to it. Downloadable books have a download button for each file; online-reader books open in your browser. If you checked out without a password, we email you a link to set one so you can sign in.
How is my order delivered?
Digitally, as soon as your payment is confirmed — usually within a minute. Nothing is shipped: you download the PDF files (or read online-reader books in your browser) from your account. There is no delivery charge.
Can I read the PDFs on my phone?
Yes. A downloaded PDF opens in your phone's or tablet's built-in PDF viewer or any PDF app, and on any computer. Online-reader books open in your phone's web browser — just sign in to your account.
Can I print the recipe books?
Yes, downloadable books can be printed at home for your own use. Online-reader books are read in the browser only and can't be printed.
Can I download a book more than once?
Yes — downloadable books stay in your account and can be re-downloaded at any time. A few books are online-reader only: those are read in your browser for a set number of days after purchase, which is shown on the product page before you buy.
Do I need an account to buy?
Yes. Purchases are linked to your account so your books are always available from your Purchased Items page. Creating an account is free.
Is my payment secure?
Yes. Card payments are handled entirely by our payment provider — PlinzoKitchen never sees or stores your card details, and an order is only marked paid after the provider confirms it.
Do you offer refunds?
Because all products are instant digital downloads, all sales are final and we do not offer refunds for change of mind. The only exception is a duplicate order: if you accidentally bought the same book twice, contact us straight away and we’ll refund the extra order. See our Refund Policy. If a download link doesn’t work or a file won’t open, contact us and we’ll fix or resend it — that is a delivery problem, not a refund.
Can I share my PDF with a friend?
No. Each book is licensed to the person who bought it, for personal use only — please don't share, forward or post the files. Downloaded copies are marked with the buyer's details. If a friend would like a copy, they can buy their own.
Are the recipes suitable for beginners?
Most are. The recipes use everyday ingredients and step-by-step instructions, and each product page says who the book is for — some are written for beginners (for example the 21-Day Lazy Keto Kickstart), and a few are for people who already know the basics.
Is this medical advice?
No. Our books are general information about food and cooking, not medical advice, and they don't replace your doctor or dietitian. Always talk to your doctor or care team before changing how you eat, especially if you have diabetes or another condition, or take medication.
What is the 10% review reward?
When you review a book you bought (sign in, then use "Write a Review" on its page), we thank you with a one-time 10% discount code for your account, valid for 30 days. We check every review before it appears, and reviews that earned a code are marked "Incentivized".
How do I use my reader code?
The reader code at the end of your downloaded PDF gives you 10% off your next order. Sign in, add a book to your cart and enter the code in the coupon box. It works once, only with your account, for 30 days from your first download.
Can I become an affiliate?
Yes — see our Affiliate Program page to learn more and apply.